independent claims management companies in the UK require a Senior TeamLeader within the ... accordance with company procedures. To support the CallCentreManager with various ... in Customer Service/CallCentreManagement and be the owner of a full Driving ... Insurance partners and their clients you will lead and supervise TeamLeaders... and manage the performance on both hard and soft targets to ensure each team... ) and that collectively the team achieves or exceeds the Contact Centre KPI's.
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